Save time, spend wisely, work efficiently, stay safe and grow your business, with a local IT partner that has your back 24/7.
Cybersecurity Health Assessment free →Our clients tell us the same five things: save me time so I can work on my organization, help me be wise with my spending, make me efficient, keep me safe, and help me grow my business. Everything we do is built around them.
We take technology off your plate, so you and your team spend your time on the work that moves your organization forward.
Predictable costs, honest recommendations and no paying for what you don’t use. We prescribe, we don’t sell.
Systems that run smoothly, tools that fit how you work, and problems fixed before they slow you down.
Layered cybersecurity, backups and 24/7 watch over your systems, so a bad day doesn’t become a disaster.
A plan and a partner for what’s next: new staff, new locations, new tools and new ways to reach customers.
More than twenty-five years in business has taught us that there is no "one size fits all" method of implementing technology. We know our success lies in finding strategic solutions for our partner organizations that optimize their efficiency, streamline their processes, and allow them to extract as much value as possible from their investments in technology.
We have had the privilege of servicing thousands of satisfied clients over our 25+ years in business.
And we love them! We go the extra mile at every opportunity to deliver an experience guaranteed to exceed your expectations.
We have spent the better part of three decades solving IT problems and delivering top quality service to clients nationwide.
And we love them! Every closed ticket asks our clients one question: how did we do? Here is what they told us.
excellent
Thanks got it fixed
I appreciate very much that David always does his best to help me
Thanks for awesome support
Nope...Rajender was fantastic. Thanks.
I dont know how you could improve on David's prompt service, cheerful attitude and willingness to help staff. Also I dont like bothering him as i am not smart with this stuff but he always helps me and tries to help me learn. I appreciate it very much thank you
Thank you for correcting my issue!
No, you did awesome. Thank you!
Thank you guys very happy
Quick, efficient and very nice to deal with! Thank you!
Great service!
Issue seemed to resolved itself. Got a call the same day. Thanks.
Thank you RBI Team for your behind the scenes work, getting my workstation set up. Thank you so much for your onsite intervention, adjusting my workstation and formatting my personalisation David! And thank you to Israel for adjusting my excel, the finishing touch! You guys are amazing!
Brought dead computer back to life - but recommended a new battery - it was ordered, installed and is now living a new life. yippee
Bevin is always a pleasure to work with. Im sure he's a valuable asset for you to have on your team. Thank you for the great support.
super genius smart beautifuls minds experts computers technician super cody and all reality bytes super good experts stellar staff are amazing customers services and great at what they do for computers experts
Thanks for the immediate response and remedy to the issue. It is greatly appreciated.
Fantastic work. After being told by another company that my data was lost and could not be saved, Cody resurrected it and set up all as good and better than new. Thank you.
The service that i requested was done very thourly and don was a very nice technician i was very pleased
I was really frustrated and feeling overwhelmed when I first called Reality Bytes. The first Tech I was led to was was fantastic to deal with! He treated me as a real person and not a dumb old lady. The initial problem has been fixed, and better than before. He also referred me to Chanelle, who I spoke to in person. I cant thank you enough for your attitude and your help. I look for…
such a kind, helpful young man. He answered all my questions, and even put some icons on the main page to help me find them easier. Before he came, I was ready to throw my computer out the front door lol now I can navigate things so much easier and I like my computer again lol he explained things to me and was very patient.
If every company had employees as knowledgeable, wonderful, polite and friendly to deal with, the world would be a better place. Thanks for being so quick helping with this offboarding Nav. I can ALWAYS count on you.
Faster than a speeding cricket!!!
Don is always amazing to work with - very patient with us non-computer literate people.
Very please with the service. Friendly and helped me understand with my questions being answered politely.
David is always GREAT! Took care of the issue right away and told me how to stop it from happening again.
Not sure where to start? You're not alone. Take our free Cybersecurity Health Assessment to get a clearer picture of your current security and where to focus next.
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We focus on making technology work for you by:
We partner with industry leaders in technology to deliver cutting edge, comprehensive solutions.
Transform your IT strategy with our expert consulting services. Our team of experienced professionals will work with you to develop and implement IT solutions that align with your business goals and drive growth.
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Life can be complicated. Your technology shouldn’t be. Ensure your business runs smoothly with our comprehensive managed IT services. We provide proactive monitoring, maintenance, and support to keep your systems up and running, minimizing downtime and maximizing productivity.
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Protect your business from cyber threats with our advanced network security solutions. We offer firewall management, intrusion detection, and regular security audits to safeguard your data and maintain compliance with industry standards.
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Leverage the power of the cloud with our tailored solutions. Whether you need cloud migration, management, or optimization, we help you harness the benefits of cloud technology to enhance flexibility, scalability, and cost-efficiency.
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Reality Bytes is here to help. Our dedicated support team is available 24/7/365 to assist with any issues. Experience quick response times and reliable solutions tailored to your needs.
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Put Microsoft 365 Copilot and practical AI to work for your team, with your data kept secure and under your control. We plan it, roll it out safely and train your staff.
Explore AI for BusinessQuick answers about who we are, where we are and how we help.
Because we focus on what our clients actually want from IT: to save time so they can work on their organization, spend wisely, work efficiently, stay safe and grow. We are local, available 24/7/365, and we prescribe rather than sell.
Reality Bytes is a managed IT services provider (MSP) in Alberta. We provide managed IT services, cybersecurity, a 24/7 help desk, cloud solutions, backup and recovery, networking, IT consulting, vCIO services, business phones, websites and more.
Our offices are at 95 3rd Ave E, Unit 4 in Drumheller and #2 928 Allowance Ave. S.E in Medicine Hat, Alberta, with local phone numbers across Alberta and remote staff in other provinces.
Yes. Our support team is available 24/7/365 by phone at 1-888-887-BYTE, by email, through the client portal or in a live remote session. See Get support.
Reality Bytes was founded by John Shoff in Drumheller, Alberta on January 11, 1998, and has served businesses for more than 25 years. Read our story.
Small and medium businesses, municipalities, law firms, professional services firms and campgrounds across Alberta, Saskatchewan and British Columbia.
Call 1-888-887-BYTE, contact us, or take our free Cybersecurity Health Assessment. The first consultation is free.
